Pugmarks offers instant, out of the box hosted solution that can be deployed
in shared or dedicated manner. Either way these solutions provide complete SLA-backed
security, optional SSL encryption.
In this era of globalization, the value of working together, or collaborating, can
have major impact on how your business runs. One can play very conservative, because
of notions of competitiveness, lack of trust, security concerns, cost and complexity,
and risks of allowing business-to-business collaboration. However, not riding the
next big business wave while your competition is enjoying its advantages, you could
run a serious risk of getting antiquated. Most decision makers are beginning to
realize the necessity of collaboration and implementing it in some way or the other.
Although some vendors might have you think otherwise, collaboration is not a synonym
for communication. E-mail and even the telephone can support collaboration, but
communication alone does not constitute collaboration. In its purest form, collaboration
consists of two or more individuals or companies working together to achieve a common
goal or create mutual value. By combining resources—whether that means sharing customer
information, supply chain data, intellectual property or R&D expertise—collaborators
jointly create what they cannot produce efficiently on their own. Forms of collaboration
can be classified by the relationship between the collaborating parties, which often
sets the tone for the partnership.
It takes a shared space to create shared understanding. If there's no shared space,
there's no collaboration. Technologies that create shared space and tools for collaboration
fall into two categories: real-time and asynchronous/persistent.
Real-time technologies, such as Web conferencing and instant messaging, require
collaborators to log on at the same time to, say, conduct an online meeting to review
design specs or to resolve an issue by chatting through IM. Asynchronous tools,
such as online collaborative workspaces and e-mail, allow collaborators to contribute
on their own schedule, a particularly useful feature for managing projects that
span time zones. Workspaces such as Microsoft's SharePoint, IBM/Lotus's Workplace
and several industry-specific tools (including PTC's Windchill ProjectLink for the
manufacturing industry, Agile for the high-tech industry and Freeboarder for the
apparel industry) provide an electronic medium for collaborating, offering capabilities
such as messaging, calendaring, document management and workflow automation. Users
can see what their colleagues are doing, and everyone with appropriate access credentials
can view—and add comments to—the latest version of a document.
When supporting person-to-person or group-to-group collaboration, think about the
complexity of the interaction and whether individuals or teams will be working together
in real-time or on their own schedules
Not good for...
with one or more parties
discussions or time-sensitive messages
Systems are interoperable;
messages can get overlooked or lost; archives can be difficult to manage
such as WebEx or Microsoft Office Live Meeting (PlaceWare)
meetings, complex discussions and real-time decision making
and video sharing, and can integrate with teleconferencing
such as Microsoft
to documents, tools and experts; managing team interactions
and quick decision making
Can be difficult
to implement across organizations by internal IT staff
to problems/issues and answers to questions
among many people
Using free tools
a serious security risk, a secure and achievable tool is a must.
For B2B collaborations, establishing a shared workspace on neutral territory, administered
by a third party, can help put collaborators on equal footing and allay concerns
about who controls shared data.
Pugmarks Solution: Pugmarks offers instant, out of the box hosted solution that
can be deployed in shared or dedicated manner. Either way these solutions provide
complete SLA-backed security, optional SSL encryption. In Pugmarks solution, the
investment required to make it happen is insignificant, mostly on the process side.
The payoff can be tremendous when you do not have to deal with the infrastructure
and management issues.